Inconsiderate contractors?

If you were kept awake last night by the roadworks on Deptford Church Street you will find no comfort in the fact that major works in this area are set to continue for many years.

These particular works, commissioned by Thames Water for their super sewer project, could be a taste of what is to come on the western side of the Crossfields estate. And, of course, works on the eastern side, along the Creek have been underway for quite some time and are also resulting in considerable noise, dust, and traffic and parking problems. The combined effect is to make a living here a lot less comfortable.

As other contributors to this blog have said, it is important that you do complain if you are disturbed both to the operator and to the council. It may make no practical impact in the short term but it does help us argue for better protection for residents in future and to assists our campaign to improve liveability in this area.

It may be some small comfort to know that the Thames Water 24 hour helpdesk phone line is actually staffed 24 hours a day. If you are inconvenienced by the works going on along Deptford Church Street I do recommend you ring them and make sure you log a formal complaint. They do respond even in the middle of the night. Last night they were able to establish by about half past midnight that the works would continue for up to another two hours which proved to be correct, though the news was of no particular comfort to anybody. 

Work around Coffey Street, which mainly consists of drilling boreholes and moving utilities, continues into November.

If you want to complain about Thames Tideway or find out more about what's going on then the telephone number of the 24-hour helpline is 08000 30 80 80 or you can email them at helpdesk@tideway.london. Copy in the council at environmentalprotection@lewisham.gov.uk

And look out for their community liaison working group meeting on 28 November. Details from getinvolved@tideway.london

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