castell house

I just asked the caretaker why the water tank in castell house is still leaking after 3 days. He said he was really annoyed and had rung them himself 6 times to report it. Apparently one person from LH came out to 'fix' it today but its exactly the same. I rang up myself to be told that its 'not an emergency' and would be dealt with tomorrow which means it has now been leaking gallons of water for 4 days. When I questioned the period of time it has taken to plug it I was bluntly told that this was a 'good turnaround.'